Field operations are a critical component of the work many organizations do. Utilities, law enforcement agencies, public works departments, and outside sales teams all rely on field personnel to provide services and conduct daily business.
There is often a disconnect, however, between what is happening in the field and what is going on in the office, and that can leave managers and supervisors uncertain of where their field resources are at any given time. Historically, fieldwork-heavy organizations have used work tickets, two-way radios, and other tools to help bridge this divide. But getting a real-time understanding of where field personnel are has always been difficult and expensive.
That’s not the case anymore, though. Tracker for ArcGIS, a newly introduced app from Esri, allows field personnel to share their real-time locations using a mobile app for iOS and Android devices. The track data enables supervisors and managers to identify a user’s last known location and also perform after-action analysis using the new location tracking capability in ArcGIS Online and ArcGIS Enterprise.
Location tracks can be viewed and analyzed by authorized viewers with the Track Viewer web app...